Keep your store secure, fast and moving forward with a monthly support plan. We apply security patches, update extensions, monitor uptime and errors, fix bugs and deliver small improvements — with agreed response times and a clear monthly report.
Magento receives security and quality updates through the year, extensions release new versions, browsers and payment providers change their requirements, and your team will always have a list of improvements. Without regular care, small issues become expensive emergencies.
A support plan gives you a team that already knows your store. Patches are tested on staging before production, problems are investigated from logs rather than guesswork, and improvements are planned rather than rushed.
Unused hours can go towards your roadmap — conversion improvements, new features or groundwork for the next upgrade — so the plan keeps adding value even in quiet months.
Proactive maintenance plus a bank of hours for fixes and improvements.
Security releases, quality patches and extension updates applied after testing on staging.
Uptime, SSL expiry, cron, queue consumers, disk space and error logs checked continuously or daily.
Issues reported by your team or found in monitoring are investigated and fixed.
Content changes, layout tweaks, new fields, reports and conversion improvements.
Core Web Vitals and server response monitored to catch regressions from new content or scripts.
We keep track of version support dates and plan upgrades before they become urgent.
All plans are monthly and can be changed with notice. Hours roll over for one month.
For smaller stores that need patching, monitoring and occasional fixes.
For active stores with regular changes and a roadmap.
For high-volume or Adobe Commerce stores needing a named team.
Pricing depends on store size and hours. Ask for a quote.
Every month you receive a short report written for non-developers. It lists the Magento version and patch level, security releases reviewed and applied, extensions updated, incidents and how they were resolved, and the requests completed from your hour bank.
It also covers store health: uptime, error rate trends, cron and queue status, Core Web Vitals field data, and anything we noticed that needs attention — an extension that is no longer maintained, a version approaching end of support, or a third-party script slowing the checkout.
Finally, we suggest priorities for the next month. Some clients follow them closely; others use them to plan budgets and larger projects. Either way you always know the state of your store and what your support budget achieved.
Good support is fast, but it is also careful. Changes to a live store deserve both.
Patches and updates are tested on staging before production, never applied blind.
We look for why something broke, not just a quick fix that hides the problem.
Every request and change is logged in your tool or ours, with time reported.
The same team works on your store each month and builds up knowledge of it.
Onboarding usually takes one to two weeks.
We learn your store, team, suppliers and priorities.
A short technical review of version, patches, extensions, logs and hosting.
Repository, staging and monitoring are set up with least-privilege access.
Critical issues from the health check are fixed first.
Patching, monitoring, requests and a monthly report.
Tell us your Magento version, hosting, current support arrangement and roughly how many hours of changes you need each month.
Within one business day, Mon–Fri
No obligation. We reply within one business day.